Curious Curation Ltd t/a The Curious Curation of a Viticulturist (“Curious Curation”) is committed to protecting the privacy of all users of our website (currently at curiouscuration.co.uk) (“Site”).
Please read the following privacy policy that explains how we use and protect your information. We will be the “data controller” of the information you provide to us.
If you have any queries or requests concerning this privacy policy or how we handle your data more generally, please contact us at enquiries@curiouscuration.co.uk.
We collect your personal information when you interact with us or use our services, such as when you use our Site to place an order. We also look at how visitors use our Site, to help us improve our services and optimise customer experience.
We collect information:
When you create an account or place an order through the Site, you are asked to provide information about yourself including your name, email address, address details, order details and payment information such as credit or debit card information.
We may also collect information about your usage of the Site and information about you when you contact us or provide us with feedback via email.
Where we need to in order to provide you with the service you have requested or to enter into a contract, we use your information:
Where we are under a legal obligation to do so, we may need to use your information to comply with any legal obligation or regulatory requirement to which we are subject but, otherwise, we will only process your information where you have given us your consent via the Site.
We will not retain your information for any longer than we think is necessary.
When determining the relevant retention periods, we will take into account factors including:
Otherwise, we securely erase your information where we no longer require your information for the purposes collected.
The information we collect about you will be transferred to and stored on the Site’s servers. We are very careful and transparent about who else your information is shared with.
We share your information with third party service providers. The types of third party service providers whom we share your information with includes:
Curious Curation will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy when it is transferred to third parties.
If our business enters into a joint venture with, purchases or is sold to or merged with another business entity, your information may be disclosed or transferred to the target company, our new business partners or owners or their advisors.
We may also share your information:
We adopt robust technologies and policies to ensure the personal information we hold about you is suitably protected.
We take steps to protect your information from unauthorised access and against unlawful processing, accidental loss, destruction and damage.
Where you have chosen a password that allows you to access certain parts of the Site, you are responsible for keeping this password confidential. We advise you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will take steps to protect your information, we cannot guarantee the security of your data transmitted to the Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Under data protection law, you may have a number of rights concerning the data we hold about you. If you wish to exercise any of these rights, please contact us using the contact details set out above. For additional information on your rights please contact your data protection authority and see below.
The right to be informed. You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this policy.
The right of access. You have the right to obtain access to your information (if we’re processing it). This will enable you, for example, to check that we’re using your information in accordance with data protection law. If you wish to access the information we hold about you in this way, please contact us.
The right to rectification. You are entitled to have your information corrected if it is inaccurate or incomplete. You can request that we rectify any errors in information that we hold by contacting us.
The right to erasure. This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of certain of the information that we hold about you by contacting us.
The right to restrict processing. You have rights to ‘block’ or ‘suppress’ further use of your information. When processing is restricted, we can still store your information, but will not use it further.
The right to data portability. You have the right to obtain your personal information in an accessible and transferable format so that you can re-use it for your own purposes across different service providers. This is not a general right however and there are exceptions. To learn more please get in touch.
The right to lodge a complaint. You have the right to lodge a complaint about the way we handle or process your information with the national data protection authority.
The right to withdraw consent. As explained above, unless we are required to process your information by law or regulation, we will only do so with your consent and you have the right to withdraw that consent at any time. You can do this by contacting us. Withdrawing consent will not however make unlawful our use of your information while consent had been apparent.
Any changes to our privacy policy will be posted to the Site and, where appropriate, we will notify you of the changes (for example by email).
This privacy policy was last updated: 28.03.2024
If you are not satisfied with our response to any complaint or believe our processing of your information does not comply with data protection law, you can make a complaint to the Information Commissioner’s Office (ICO) using the following details:
Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Telephone number: 0303 123 1113
Website: www.ico.org.uk